Privacy Policy

1. What data we may collect

Depending on how you interact with the website, Neuvelia may process:

• technical data such as IP address, browser type, device data, timestamps, requested resources, and basic server logs,
• contact data you provide voluntarily, such as your name, company name, email address, phone number, and any information included in your message,
• business inquiry details relevant to scoping software, design, web, mobile, or AI services.

2. Purposes and legal bases

We process personal data only where there is a valid legal basis. Typical purposes include:

• operating, securing, and maintaining the website, based on our legitimate interest under Article 6(1)(f) GDPR,
• responding to inquiries and taking steps prior to entering into a contract, based on Article 6(1)(b) GDPR,
• complying with legal obligations, based on Article 6(1)(c) GDPR,
• establishing, exercising, or defending legal claims, based on Article 6(1)(f) GDPR.

3. Cookies and similar technologies

At the time of this policy, the website is intended as a lightweight presentation website and does not intentionally deploy advertising or analytics cookies. Limited technical storage or server-side logging may still occur where necessary for security, delivery, or hosting stability.

If analytics, embedded tools, or marketing technologies are introduced later, this policy and any required consent flows should be updated before those tools go live.

4. Data recipients

Personal data may be shared only where necessary with trusted service providers supporting website hosting, infrastructure, email handling, IT administration, legal or accounting advice, or other operational services. Data may also be disclosed to public authorities where required by law.

5. International data transfers

Neuvelia aims to use providers that handle data within the EEA where practical. If data is transferred outside the EEA, we will rely on an appropriate legal transfer mechanism, such as adequacy decisions, standard contractual clauses, or another lawful safeguard required by applicable law.

6. Data retention

We retain personal data only for as long as necessary for the purpose for which it was collected, including follow-up on inquiries, legitimate record-keeping, security monitoring, or compliance with legal obligations.

• technical logs are typically retained only for the short period needed for diagnostics and security,
• business inquiries may be retained for the duration of the discussion and a reasonable follow-up period,
• contract-related records may be retained longer where required for accounting, tax, or legal claim purposes.

7. Your rights

Subject to applicable law, you may have the right to:

• request access to your personal data,
• request rectification of inaccurate or incomplete data,
• request erasure of data where there is no lawful basis to continue processing,
• request restriction of processing,
• object to processing based on legitimate interests,
• request data portability where applicable,
• withdraw consent at any time where processing is based on consent.

8. Security

Neuvelia applies reasonable technical and organizational measures appropriate to the nature of the data and the operational context of this website. However, no internet transmission or storage system can be guaranteed as absolutely secure.

9. Complaints

If you believe your personal data has been processed unlawfully, you may contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the competent supervisory authority, including in Poland the President of the Personal Data Protection Office (Prezes UODO), if applicable.

10. Contact

For privacy-related questions or requests, contact:
NEUVELIA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Szlak 77 / 222, 31-153 Kraków, Polska
Email: hello@neuvelia.com

11. Changes to this policy

This Privacy Policy may be updated from time to time to reflect legal, technical, or operational changes. The current version published on this page applies from the effective date shown above.